Twitter policy This page sets out our policy for managing our Twitter account, @NtlMuseumsScot. You can follow us on Twitter at www.twitter.com/NtlMuseumsScot. Content The National Museums Scotland Twitter account is managed by the Digital Media team, with assistance from the Marketing and Communications team, on behalf of colleagues across the organisation. If you follow us, you can expect between 2-10 tweets a day covering some or all of the following: Alerts about new content on our other digital channels (news, publications, videos) Invitations to provide feedback on specific issues on which we are consulting Information about our museums and collections Occasional live coverage of events. Following If you follow us on Twitter we may follow you back. Being followed by us does not imply endorsement of any kind. Availability We will update and monitor our Twitter account during office hours, Monday to Friday. Twitter may occasionally be unavailable and we accept no responsibility for lack of service due to Twitter downtime. Tweets sent out during the weekend are usually scheduled in advance. @Replies and Direct Messages We welcome feedback and ideas from all our followers, and endeavour to join the conversation where possible. However, we are not able to reply individually to all the messages we receive via Twitter. The Digital Media team reads all @replies and Direct Messages and ensures that any emerging themes or helpful suggestions are passed to the relevant people in the organisation. The usual ways of contacting us with feedback and queries are detailed in the contact us section.