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You can get to the Grand Gallery by taking the stairs or lifts from the Entrance Hall.  

For level access to the gallery, enter the museum via the Tower Entrance. Follow the ramp to the Hawthornden Court and the Grand Gallery will be ahead of you. 

There is significant space to use a wheelchair in the Grand Gallery.  

You can borrow a wheelchair from the information desks at the Entrance Hall and Tower Entrance. They cannot be booked in advance.   

The Grand Gallery can become noisy when busy.  

Check our sensory map, which has information about noise and light levels in the museum.  

If you or someone you are visiting with finds the visit overwhelming, a member of staff can direct you to quieter areas in the museum.  

There are fixed benches and seats in the Grand Gallery. If you require a folding chair, please ask a member of the Visitor Experience team. 

There are toilets at both ends of the Grand Gallery. There are standard toilets and an accessible toilet. The accessible toilet is next to the entrance to the Animal World gallery.  

There is a baby changing table in both the standard toilet and the accessible toilet next to the Animal World gallery. 

If you require a changing places toilet, please ask a member of staff.   

Check the museum map for more information.