Everything you need to know about visiting the museum.
Following the latest Scottish Government guidelines, the National Museum of Scotland is now closed until fuirther notice.Visiting FAQs
A range of new safety measures have been put in place in line with Scottish Government guidelines.
This includes pre-booked timed entry, face coverings, enhanced cleaning, sneeze screens, hand sanitising stations and one-way routes in certain areas of the museum where physical distancing is not possible.
We want you to have a safe and enjoyable visit. During your visit, we ask you to:
|Please keep your distance from others (2m).||Follow the directional signage.|
|Use the hand sanitiser provided.||Please note card payments only.|
|Wash your hands often.||Face coverings must be worn by visitors over 5 years old.|
Please do not visit the museum if you or anyone in your household has any symptoms of Coronavirus.
In line with Scottish Government guidelines, all visitors over the age of 5 must wear a face covering.Reopening FAQs
The National Museum of Scotland has new opening hours of 10:00–16:30 each day. This is to allow our large staff team to enter the museum and implement their health and safety checks of the building safely.
Please enter the museum via the west door on Chambers Street which will be clearly signposted. The Tower entrance is an accessible entrance only for groups with visitors who have additional mobility requirements or buggies.
Lifts are in operation, however we ask that you use the stairs if able as the capacity is limited.
The cloakroom is temporarily closed, so please do not bring any items to the museum that you are unable to carry with you.
As we welcome visitors back to the museum, the reopening of galleries will be phased. Level 0 (Entrance Hall level) and parts of Level 1 (Grand Gallery level), Level 3 and Level 5 are now open.
A new visitor map shows which galleries and facilities are open, and new trails have been developed for use in the museum. These include a Family Puzzle trail, a Staff Top Picks trail and an audio-led Reset trail to help you find moments of calm and mindfulness.
A new display of objects from our Scottish collections is in Hawthornden Court, and our Scotland’s Precious Seas display is open on Level 1.
Spaces with a high number of interactive displays and high-touch areas, such as the Imagine, Explore and Adventure Planet galleries, are temporarily closed for your safety. While Explore is closed we have moved Dolly the sheep to a new location in the Animal World gallery (Level 1). Look out for her under the Tyrannosaurus rex skeleton.
The Balcony Café (Level 3) is open daily from 10:30–16:30 for tea, coffee, home baking, snacks and freshly prepared soup, sandwiches, salads and children's lunch boxes. Please note we are accepting card payments only.
The Museum Brasserie is temporarily closed, as is the lunch space.
The Museum Shops on Level 0 and Level 3 are open to pre-booked museum visitors. The shops are accepting card payments only.
Please note that in line with Scottish Government guidelines, all visitors over the age of 5 must wear a face covering in our shops.
National Museums Scotland Members receive a 10% discount on all shop purchases.
Families and children of all ages are welcome at the National Museum of Scotland.
Please note the Museum Brasserie and cloakroom are temporarily closed. As our lunch space is also closed, and eating is not permitted in the galleries, please don’t bring your own food to eat in the museum at this time.
We are unfortunately unable to accommodate school and large group visits at this time. Small groups of up to six people can visit the museum by booking free timed entry tickets in advance and arriving for entry at the same time.
We are happy for you to take photographs including flash photography in the museum.
No prior permission is needed for photography intended for personal use. However, anyone wishing to use additional photography equipment (eg a tripod) should contact the information desk to obtain a photo pass.
All photographers wishing to take photographs for commercial use are asked to contact Maggie Wilson at the Picture Library on 0131 247 4026 or at firstname.lastname@example.org.
We want all our visitors and staff to be safe in the National Museum of Scotland. We work closely with Police Scotland, the City of Edinburgh Council and other security managers to ensure we provide a safe and secure site for our staff and visitors. As part of our security measures, it may sometimes be necessary to introduce bag searches on entry to the museum.
If you have any questions or concerns, please speak to a member of our Visitor Experience team. You can also help us keep the museum safe by reporting anything that looks out of place or suspicious to our Visitor Experience Assistants.
We want everyone who comes to the National Museum of Scotland to enjoy their time with us and make the most of their visit. We've compiled all our accessibility information in one place.Find out more
Free wifi is available throughout the museum.
There are toilets on all levels of the museum.
Baby changing facilities are available on most floors.
Our exhibitions and galleries are accessible to all via lifts and ramps. There are accessible toilets on all floors.
Large print labels are available in our exhibitions for visually impaired visitors.
Induction loops are in place at the information desks and in the Auditorium.
Assistance dogs are welcome in the museum.
The Balcony Café (Level 3) is open, accepting card payments only.
Our information desk is situated in the Entrance Hall (Level 0).
Accessible toilets are available on all floors and there is a Changing Places (U) toilet in the Entrance Hall (Level 0).
Please note we are accepting card payments only.
Plan your visit to the National Museum of Scotland with our map to view online or print at home.View the museum map
Follow signs to the city centre. Off-street parking is available at nearby at NCP sites.
NCP Parking Discount Available
A 24-hour parking ticket for the NCP Castle Terrace car park is available for £10.50 if you are visiting our special exhibition at the National Museum of Scotland. To receive the discount, please present your parking ticket along with your National Museum Scotland Membership card or special exhibition ticket to National Museum of Scotland Staff at either the Special Exhibition Gallery 1 ticket desk (Level 3), or at the Entrance Hall ticket desk (Level 0). You will be given a validated parking ticket with the discount applied to use when you pay for your parking at NCP Castle Terrace. Please note this offer is not valid during the month of August.
We have acquired VisitBritain’s Good to Go accreditation. This Industry Standard mark means that National Museums Scotland has followed government and industry Covid-19 guidelines, has a Risk Assessment in place and a process to maintain cleanliness and aid physical distancing.
Our museums need your support to protect the objects in our care and bring their stories to life. Please donate today.