National Museum of Scotland
Universal Credit tickets
We are offering those on Universal Credit and other named UK benefits discounted entry to our Monkeys: Our Primate Family and Giants exhibitions.
Good to know
- Tickets should be purchased online in advance of your visit to guarantee entry
- For Monkeys: Our Primate Family you can book up to a maximum of four Universal Credit Adult tickets per order
- For Giants you can book up to a maximum of four Universal Credit Adult tickets and four Universal Credit Child 5-15 tickets per order
- Only one person per order is required to be in receipt of the benefit and show proof of eligibility on the day
- Find full Terms and Conditions below
Which benefits are eligible and what is accepted as proof of eligibility?
Please bring proof on the day of your visit that one person in your booking party is in receipt of one of the following benefits.
| Benefit | Proof of eligibility |
|---|---|
| Universal Credit | Universal Credit statement, either on mobile app or a paper copy |
| Income-related Employment and Support Allowance (ESA) | DWP letter of confirmation |
| Income-based Jobseeker's Allowance (JSA) | DWP letter of confirmation |
| Housing Benefit | Local council letter |
| Working Tax Credit | HMRC letter |
| Child Tax Credit | HMRC letter |
| Income Support | DWP letter of confirmation |
| Pension Credit | DWP letter of confirmation |
Terms and Conditions
- Universal Credit tickets should be purchased online in advance of your visit to guarantee entry. If you need assistance placing your order online please contact us, otherwise available tickets may be purchased on site.
- Only one person per order will be required to show proof of eligibility on arrival at the exhibition.
- Maximum of four Universal Credit Adult and four Universal Credit Child 5-15 tickets per order.
- Universal Credit Tickets are currently only available for the Monkeys: Our Primate Family and Giantsexhibitions. Other paid-for events are not part of this ticket offer.
- National Museums Scotland have a non-refundable and non-transferable ticketing policy. See our full Ticketing Terms and Conditions.
- Universal Credit tickets cannot be used in conjunction with any other discount or promotional offer.
Contact us
If you need assistance placing your order or have any questions, please contact us:
- Email: info@nms.ac.uk
- Phone: 0131 247 4169 (Mon - Fri, 10:00 - 16:00)