Accessibility

We want everyone who comes to our museums to enjoy their time with us and make the most of their visit.

Coronavirus Update

Unfortunately, due to COVID-19 restrictions our usual additional support programming, tours and resources are temporarily unavailable. However we are working on alternative methods of support, so please check this page for updates.

For information about our safety measures please see our reopening FAQs.

Getting around the museum

We want everyone who comes to our museums to enjoy their time with us and make the most of their visit.

  • There is level access to the museum via the main doors to the Entrance Hall on Chambers Street and the Tower entrance at the corner of Chambers Street and George IV Bridge.
  • Wheelchairs are available for loan at no charge whilst visiting the museum. They cannot be booked in advance, please ask about availability at the Information Desk on arrival. 
  • Small mobility scooters are permitted inside the museum.
  • Lifts are available to all floors and there is a variety of seating throughout the museum.
  • Accessible toilets are also available on most floors and there is a Changing Places (U) toilet in the Entrance Hall on Level 0. 
  • There is an induction loop at the museum Information Desk and in the Auditorium and Dunfermline Room lecture theatre.
  • Guide dogs, hearing dogs and other recognised assistance dogs are welcome in the museum.

Our full access guide can be found on the AccessAble website and you can also find information on Euan's Guide

Download a map of the National Museum of Scotland or pick one up at our information desk when you arrive to see the exact locations of lifts and accessible toilets.

Accessible parking

There are four designated public parking spaces are available for disabled visitors in Chambers Street. There is no charge for these spaces and they cannot be booked in advance.

Visually impaired and D/deaf visitors

To arrange a tour with audio description, handling opportunities or BSL interpretation, please email tours@nms.ac.uk or call 0131 247 4041, giving at least three weeks’ notice.

For audio descriptive tours of exhibitions, check our Exhibitions and Events calendar.

Resources for families with autistic children

We have range of events and initiatives to welcome families with autistic children.

Find out more about what we can offer to assist visitors with additional support needs.

BSL users

Deaf BSL (British Sign Language) users can make contact by using the free ContactSCOTLAND-BSL service.

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