National Museum of Scotland

Universal Credit tickets

We are offering those on Universal Credit and other named UK benefits discounted entry to our Giants exhibition.

Good to know

Which benefits are eligible and what is accepted as proof of eligibility? 

Please bring proof on the day of your visit that one person in your booking party is in receipt of one of the following benefits. 

How to get proof of benefit letter

BenefitProof of eligibility
Universal Credit Universal Credit statement, either on mobile app or a paper copy
Income-related Employment and Support Allowance (ESA) DWP letter of confirmation
Income-based Jobseeker's Allowance (JSA) DWP letter of confirmation
Housing Benefit Local council letter
Working Tax Credit HMRC letter
Child Tax Credit HMRC letter
Income Support DWP letter of confirmation
Pension Credit DWP letter of confirmation

Terms and Conditions

  • Universal Credit tickets should be purchased online in advance of your visit to guarantee entry. If you need assistance placing your order online please contact us, otherwise available tickets may be purchased on site.
  • Only one person per order will be required to show proof of eligibility on arrival at the exhibition.
  • Maximum of four Universal Credit Adult and four Universal Credit Child 5-15 tickets per order.
  • Universal Credit Tickets are currently only available for the Giants and Roman Scotland: Life on the Edge of Empire exhibitions. Other paid-for events are not part of this ticket offer.
  • National Museums Scotland have a non-refundable and non-transferable ticketing policy. See our full Ticketing Terms and Conditions.
  • Universal Credit tickets cannot be used in conjunction with any other discount or promotional offer.

Contact us

If you need assistance placing your order or have any questions, please contact us: